Advice by email
You many send us an enquiry by email. Please provide us with as much information as possible so that we can provide you with a comprehensive answer. It will also be helpful to tell us where you are as information from local organisations may be relevant.
N.B. Please ensure that you include your postcode - we need it for our statistics
We will respond to your enquiry as soon as possible - we aim to provide you with a response within seven working days.
We are currently experiencing problems accessing our e-mails. We will endeavour to answer all enquiries as soon as possible, but this may take longer than seven working days.
We apologise for any inconvenience this delay may cause.
Before sending your enquiry we ask that you go to our national advice website
where you may be able to find the information you require.
Confidentiality:
Your enquiry will be kept entirely confidential. However, you should be aware that the Internet is not an entirely secure medium and that potentially your message and our reply may be accessible by other people e.g. your Internet Service Provider.
Data Protection:
We will keep a confidential record of your corespondence for purposes of quality control and to help us deal with your enquiry should it become on-going. In sending your e-mail we will assume your consent to this unless you specify otherwise.
Please remember your post code!
We are happy to try and answer all enquiries, however if you do not live in Herefordshire and your enquiry does not relate to local issues we recommend that you contact your local CAB.
